Privacy Policy

Policies for Handling Personal Information
novelnations.com handles users’ personal information according to the following policies.

Company respects the privacy rights of its users and protects the personal information collected, stored, and used in connection with our service (our “Service”). To further this commitment, we have adopted this Privacy Policy (“Privacy Policy”) to guide how we collect, store, and use the information you provide us.

By accessing our Service, including registering for a novelnations.com account, downloading and using software made available by novelnations.com, or by clicking the “I accept” button (or its equivalent), you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not register for an account with novelnations.com, download software made available by novelnations.com, or otherwise access our Service.

YOU AFFIRM THAT YOU ARE OVER THE AGE OF 18 (OR, IF GREATER THAN 18, THE AGE OF MAJORITY IN YOUR JURISDICTION) AND ARE OF LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE, OR POSSESS LEGAL PARENTAL OR GUARDIAN CONSENT TO ENTER INTO A BINDING CONTRACT. IN ANY CASE, YOU AFFIRM THAT YOU ARE OVER THE AGE OF 13. IF YOU ARE 13 OR UNDER, YOU ARE PROHIBITED FROM USING OUR SERVICE.

1. SCOPE OF PRIVACY POLICY

This Privacy Policy describes novelnations.com’s collection and use of personal information submitted and collected through our Service. Personal information includes any individually identifiable information about you, such as your name, address, telephone number, or e-mail address, and information concerning you collected and/or maintained in personally identifiable form. Please be aware that advertisers or websites with links to and from our Service may collect personal information about you. This Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites.

2. INFORMATION WE COLLECT

We may collect and process the following data about you:

Personal information such as your name, e-mail address when you register for an account with novelnations.com, make sales inquiries, request support, or make a purchase or payment.
We collect certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, operating system, browser type, date/time stamp, and/or program or system error messages and other system information. We may combine this automatically collected log information with other information we collect about you to improve our Service, to improve marketing, analytics, or website functionality.
If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence.
We collect details of your use of our Service and the resources that you access. Such usage information includes information about how, when and from where you access or use our Service.
User feedback, community discussions, chats and other interactions on our Service.
If you access our Service on your mobile telephone or other mobile device, including tablets, we collect mobile device identifiers, and IP Address. Certain aspects of our Service will create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide or allow us to access, such as geo-location.

3. TRACKING TECHNOLOGIES & COOKIES

novelnations.com and our partners, such as marketing partners and analytics providers, may use tracking technologies such as cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering our websites, tracking users’ movements around the websites, and to gather demographic information about our user base as a whole. We use cookies for various purposes including our shopping cart, to remember users’ settings, and for authentication. Users can control the use of cookies by adjusting individual browser settings. However, if you reject cookies, you may still use our websites, but your ability to use some features or areas of our websites may be limited. We may also use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. For this reason, these types of clear gifs are tied to personally identifiable information.

We may also use tools or third-party analytical software to automatically collect and use certain non-personal information that does not directly enable novelnations.com to identify you.

4. USE AND SHARING OF INFORMATION COLLECTED

We use your personal information and non-personal information, both individually or combined together:

To help us manage, operate and deliver our Service to you
To improve your experience with our Service
To develop new products or services for you
To provide you with customer and technical support
To provide you with software updates
To communicate with you about our Service (unless you have not consented to allow us to use your information for these purposes)
For marketing and promotional purposes
For internal training purposes and statistical analysis
novelnations.com does not sell or rent your personal information to third parties for marketing purposes without your consent. However, you hereby agree that novelnations.com may share your personal information with our affiliates to provide you our Service or information about other services and promotional materials. In addition, novelnations.com may share personal information with third-party service providers that assist Novel Nations in providing you our Service. As a result, your information may be transferred to countries outside your residence.

When we share your personal information with third-party vendors and suppliers, we require them to adhere to confidentiality and non-disclosure obligations.

If the ownership or control of all or part of our Service or their assets changes, we may transfer your personal information to the new owner.

Occasionally we may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.

5. SAFEGUARDS

novelnations.com maintains appropriate safeguards that ensure the security, integrity, and privacy of the personal information we collect and store about our account holders. Personal information collected by novelnations.com is stored in secure operating environments that are not available to the public and that are only accessible by authorized employees. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control (i.e., maintain data quality). Before we allow users to access their personal information, for example, we verify their identity by requesting that they submit information such as their username and password. We also take reasonable steps to ensure that third parties to whom we transfer personal information provide sufficient protection of such data.

Your personal information may be transferred to, and stored at, a destination outside the country of your residence. It may also be processed by personnel of our affiliates and third-party service providers who may operate outside the country of your residence. In such case, we will take reasonable steps to require such third party in possession of your personal information to take commercially reasonable security measures to protect the information.

However, unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) the security, integrity, and privacy of any and all information and data exchanged between you and us through our Service cannot be guaranteed; and (b) any such information and data may be viewed or tampered with in transit by a third party.

6. LINKS TO THIRD PARTY SITES OR SERVICES

You should be aware that our Service may from time to time contain links to third-party sites, products, or services. novelnations.com is not responsible for the privacy practices or the content of such sites or services. If you are concerned about the privacy policy of a certain third party, you should read the privacy policy of the site or service to which you link before you submit any personal information.

We may also use Google remarketing services, which allow third parties, including Google, to serve advertisements to you on our behalf based on your activity on our Service. This involves placing in certain areas of our Service a small piece of code provided by Google. This code enables third parties, including Google, to place a cookie on your computer that tells them about your use of our Service and allows them to recognize you and display relevant advertisements when you visit other websites within the Google Display Network. We may also use similar remarketing services from other companies. If you would like to opt out of Google Analytics collecting data from your browser when you visit websites, you can download and install the Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout

7. COMMON ID COOKIE

This site uses cookies and similar tracking technologies such as the Common ID cookie to provide its services. Cookies are important devices for measuring advertising effectiveness and ensuring a robust online advertising industry. The Common ID cookie stores a unique user id in the first-party domain and is accessible to our ad partners. This simple ID that can be utilized to improve user matching, especially for delivering ads to iOS and MacOS browsers. Users can opt out of the Common ID tracking cookie by clicking here.

8. ADVERTISING PRIVACY SETTINGS
FOR EU USERS ONLY:

When you use our site, pre-selected companies may access and use certain information on your device and about your interests to serve ads or personalized content. You may revisit or change consent choices at any time by clicking here.